Shipping policy

ORDER PROCESSING:
Please allow 1-3 business days to process your order. Expect an email within 1-3 business days to let you know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available for addresses within 75 KM of our location, including Calgary and Okotoks. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 12PM during store hours 10AM-4PM will be delivered the same day. Orders placed outside of these hours will be delivered the next day when we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.

SHIPPING RATES AND ESTIMATES:
We currently ship within Canada only. Shipping charges for your order will be calculated and displayed at checkout. Orders generally arrive within 2-8 business days after shipping with Canada Post.
Free shipping is currently available for orders $125CAD and more, not including shipping cost.
Calculated Shipping options:
Option 1: Expedited Parcel
Option 2: Priority
Option 3: Regular Parcel
Option 4: Xpresspost

RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unworn and in its original condition. Customers are responsible for return shipping costs, unless the item is defective, damaged or incorrect. See our Refund Policy for full details.

In the event that your order arrives damaged in any way, please email us as soon as possible at tendy.wear@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at tendy.wear@gmail.com